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How do our loyalty program cashback credits work?Updated 3 hours ago

As part of our loyalty program, every time you place a subscription order, you earn 5% of your order subtotal back in credits. It’s our way of giving a little something back to you!

  • Value of credits: Each credit equals $1 and works just like cash toward future subscription orders

  • Flexibility: Credits don’t automatically apply to every order. You get to choose when to use them by turning on the credits toggle in your Member Account

How to use your credits

  1. Log in to your Member Account

  2. Head to your upcoming order

  3. Switch on the credits toggle to apply your balance

Checking your balance

Your current credits balance is always displayed in your Member Account, so you’ll know exactly how much you have to use whenever you’re ready!

✨ Tip: We’ve put together a quick demo video so you can see exactly where the toggle lives below.


Got any suggestions or other questions? Contact us!

Need help? Call us at 617-702-2749 (Mon–Fri, 10AM–6PM EST) — we’re happy to assist!


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