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Member Account 💻

You have full control of your Wildgrain membership through your Member Account! You can reschedule, change frequency, or cancel your membership any time you'd like. You'll also have access to member-exclusive add-ons, substitutions, and gifts.

How can I substitute in my next Wildgrain Box?

If you're on one of the curated Wildgrain Box options (Bakery or Mixed Box), via your Member Account, you can substitute items in your next Wildgrain Box up to 5 days before your next charge date!. Got any suggestions or other questions? Contact us!

How can I customize items in my next Wildgrain Box?

If you're on one of the custom Wildgrain Box plans, via your Member Account, you can customize items in your next Wildgrain Box anytime before your next charge date!. Got any suggestions or other questions? Contact us!

How can I cancel my membership?

Via your Member Account, you can directly cancel your membership any time you'd like. Although canceling your membership via your Member Account is the fastest option, you can also email Member Support at [email protected] to have us cancel it for yo

How can I delay my next Wildgrain box?

Log in to your Member Account Click on the "Reschedule" button Choose a 1 or 2-week delay or a specific date Scroll down and click on "Save changes" You're all set!

How can I order my next Wildgrain Box sooner than scheduled?

Log in to your Member Account Click on the "Reschedule" button Click on "Choose a specific date" Select your desired new next charge date Scroll down and click on "Save changes" You're all set!

How can I reactivate my membership?

Log in to your Member Account Click on "Reactivate" Refresh the page You're all set!

How can I choose add-ons for my next Wildgrain Box?

Log in to your Member Account Scroll down to the addons section For the add-on you'd like, click the "Add - $x" button. You can change the counter if you want to order more than 1 of the same addon Repeat steps for up to 8 add-ons per Wildgrain Box

How can I remove add-ons from my next Wildgrain Box?

Log in to your Member Account Scroll down to the "Your addons" section Click on "Remove" under the add-on you'd like to remove You're all set!

How can I gift a one-time Wildgrain Box?

One of the perks of being a Wildgrain member is the ability to send one-time Wildgrain Boxes as gifts via your Member Account!. From there, your recipient will immediately receive an email informing them that you gifted them a one-time Wildgrain Box.

How can I gift a Wildgrain E-Gift Card?

One of the perks of being a Wildgrain member is the ability to gift a Wildgrain E-Gift Card from your Member Account:. From there, your recipient will immediately receive an email informing them that you sent them a Wildgrain E-Gift Card. This email

How can I see my order history?

Log in to your Member Account Click on the "Previous orders" button found on the right panel Based on your past charge dates, click "View order details" of the past order you'd like to review You're all set!

How can I change my shipping address?

Login to your Member Account Click on "Address & Payment Details" on the right panel Click on "Manage Addresses" Click the "Edit" button beside your shipping address and update with your new information. (If there are multiple addresses, edit the fir

How can I change my delivery frequency?

Log in to your Member Account Scroll down then click on the "Customize Box" button Choose your desired frequency between 2 weeks and up to 8 weeks Click "Save" You're all set!

How can I apply a discount code to my membership?

Log in to your Member Account Scroll down and click on the "Add Discount" button below the "YOUR ADDONS" section Enter your discount code Click "Apply Discount" You're all set!