How to substitute items in my next box?
You can only substitute items 5 days prior to your next box charge date.
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14 articles
Have full control of your Wldgrain membership through your personal account. Cancel, reschedule or pause your membership. Choose from various delicious add-ons and send gift box and e-gift cards to loved ones all from one place.
Articles
How to switch to a Wildgrain Bakery/Mixed box?
Login to your Member Account. Scroll down to your next box details. Click on the "Switch to Bakery/Mixed Box" button. Confirm your choice by clicking on the "YES" button. You are all set!
How to cancel my Wildgrain membership?
Login to your member account.Scroll down to the bottom of the page and click "SUBSCRIPTION SETTINGS"Follow the instructions Select a reason for canceling your membershipClick on "YES, STOP MY SUBSCRIPTION" button You are all set!
How to delay my next Wildgrain box?
Login to your member account. Scroll down to your Box settings Click on the "Delay Next Box" button Choose a 1, 2 or 3-week delay You are all set!
How to order your Wildgrain box sooner?
Login to your member account. Scroll down to your Box Settings. Click on the "Order Box Sooner" button Select your desired date. Click the "Update" button. You are all set!
How to reactivate my Wildgrain membership?
Login to your member account. Click on the "Reactivate Membership" button You are all set!
How to add items to my next Wildgrain Box?
Login to your member account. Click on the add-on you want to add to your next box. Click the "ADD TO MY NEXT BOX" button. You are all set!
How to remove an add-on from my next Wildgrain Box?
Login to your member account. Scroll down to your next box details. Click on the add-on you'd like to remove Click on the "REMOVE FROM MY NEXT BOX" button You are all set!
How to send a Wildgrain gift box to someone?
The recipient will receive an email informing them that a box is coming to their home and will get shipping notifications as the box ships and is delivered.
How to order a Wildgrain e-gift card?
The recipient will receive an email informing them that you sent them an e-gift card with detailed instructions on how to redeem their card.
How to access my previous orders?
You can access all your previous Wildgrain orders from your member account.
How to change my shipping address?
Login to your Member Account. Scroll down and click on the "Shipping Address" Section. Edit your address with the new info. Click the "UPDATE" button when done. You are all set! You can only change the address of boxes that haven't been charged. I
How to change my delivery frequency?
Login to your Member Account. Scroll down and click on the "SUBSCRIPTION SETTINGS" button. Select the desired frequency in months or weeks. Select the desired number of months or weeks. Click on the "UPDATE" button. You're all set!
How to add a discount code to my Membership?
Login to your Member Account. Scroll down and click on the "ADD A DISCOUNT" button. Enter your discount code. Click the "ADD DISCOUNT" button. You're all set!