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Shipping 🚚

We ship everywhere in the contiguous United States!

Where does Wildgrain ship to?

While Wildgrain is headquartered in Boston, we have partner bakeries and fulfillment centers spread out around the country, enabling us to ship everywhere in the contiguous United States!. We unfortunately aren't able to ship to Hawaii, Alaska, Puert

When will my Wildgrain Box arrive?

Your Wildgrain Box order will process on your scheduled charge date, and you'll receive an order confirmation email. Our fulfillment center will then pack and ship out your Wildgrain Box; this process usually takes 1-3 business days (although sometim

What carrier do you use for shipping?

Our national shipping carrier at Wildgrain is UPS, although we sometimes use local carriers as well (such as OnTrac in California). The average time in transit for a Wildgrain Box is 1-3 business days, depending on how close you live to one of our fu

Do I need to be home to receive my Wildgrain Box?

Nope! We ship Wildgrain Boxes without a signature required at delivery, so you don't need to be home to have your Wildgrain Box delivered. Our Wildgrain Boxes are packed with insulation dry ice, and sometimes even supplemental Enviro Ice™ gel packs s

Will my products stay cold in transit?

Yes! Each Wildgrain Box is packed with an insulation liner, dry ice, and sometimes even Enviro Ice™ gel packs to ensure that your products arrive cold. The amount of dry ice and number of Enviro Ice gel packs in your Wildgrain Box is personalized; th

What if my Wildgrain Box arrives thawed?

If your box arrives with no dry ice left and/or the items are thawed, it’s okay as long as the items containing egg and/or dairy feel cold to the touch (as if refrigerated) upon arrival.

What if my Wildgrain box arrives damaged?

Your safety and satisfaction are our top priorities and we strive to ensure your Wildgrain Box arrives in perfect condition. However, if your box arrives damaged in any way that has caused the items to be unsafe, dangerous or affected the safety or e

Should I refreeze products that arrive thawed?

Your Wildgrain Box products do not need to arrive fully frozen. If the products in your box are thawed upon arrival, it’s okay as long as the products containing egg and/or dairy feel cold to the touch (as if refrigerated). For products containing eg

How should I dispose of the dry ice in my Wildgrain Box?

WARNING: Dry ice can cause frostbite if handled with bare hands and is harmful if swallowed. Be sure to keep dry ice out of reach of children and animals. Dry ice has to be packed in open plastic bags in order to evaporate properly, which is why it c

How can I view the order status of my recent Wildgrain Box?

You’ll receive order status notifications for your recently charged Wildgrain Box at the following intervals:. You can also enter your order information into our Track Order page to see your order status.

How can I track my Wildgrain Box delivery?

You’ll receive order status notifications for your recently charged Wildgrain Box at the following intervals:. You can also enter your order information into our Track Order page to see your order status. Once your Wildgrain Box is delivered, please

What if I need to change the order details of my recent Wildgrain Box?

If you need to edit the order details on a recently charged Wildgrain Box, please email Member Support at [email protected] as soon as possible. If your order has already been exported to one of our fulfillment center's systems, we won't be able to e

What if the carrier says my Wildgrain Box is delivered, but it’s not on my doorstep?

We're so sorry you can't find your delivered Wildgrain Box!There are a few scenarios that might have happened:1) Sometimes the drivers leave deliveries in different locations than they normally do. If you live in a house, have you checked at the end

Can my Wildgrain Box be delivered to a P.O. box?

Our carriers unfortunately aren't able to ship Wildgrain Boxes to P.O. boxes.

Can my Wildgrain Box be delivered to a RV park?

If you have a freezer and an oven in your RV, you can store your Wildgrain products in your RV freezer and bring them with you on your adventures!. Even if you don't have an oven in your RV, you can also bake a Wildgrain loaf before you leave, slice

Can I update my shipping address if my order's in transit?

We aren't able to update the shipping address once an order is already in transit, because this causes the carrier to then hold the Wildgrain Box for several days at a sorting facility while they process the update, and then the Wildgrain Box unfortu